Privacy Policy

Your Privacy Matters. Welcome to Progriso's Privacy Policy, where we outline our commitment to safeguarding your data and ensuring transparency in our data practices.

Who We Are

Progriso is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines our data practices, what information we collect, why we collect it, and how we use and protect your data. If you have any questions or concerns regarding your privacy or this policy, please contact us via our Contact Page.

What Personal Data We Collect and Why We Collect It

At Progriso, we collect various types of data:

  • Personal Information: This includes names, email addresses, contact details, and personal account preferences. We collect this information to provide personalized experiences and communicate effectively.

  • Transactional Data: We gather data related to purchases and transactions to facilitate your orders and maintain transaction records.

  • Technical Data: This category includes information about cookies, IP addresses, and browser details. We use this data to improve user experiences and for analytics purposes.

  • Sensitive Personal Data: Progriso is committed to the privacy of sensitive personal data, including health-related information. We collect and process sensitive data only when necessary and with the user’s explicit consent.

Comments

When users leave comments on our site, WordPress collects data including the commenter’s IP address and browser user agent string to help detect and prevent spam.

Media

Users who upload images to our website should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Contact Forms

Progriso may use contact forms on its website. We collect personal data such as name, email, and message content from these forms for customer service purposes, but we do not use the information for marketing.

Cookies

We use cookies for various purposes, including improving user experiences, analytics, and understanding user preferences. Our website may also use cookies from plugins and third-party services. You can manage your cookie settings through your browser.

Analytics

Progriso may use anonymous analytics data to understand user behavior and improve our website. We ensure that data is collected and used in compliance with data protection laws. To opt-out of analytics tracking, please contact us.

Who We Share Your Data With

Progriso does not share personal data with third parties by default. We maintain strict data protection measures and do not sell your information. If necessary, we will disclose information to trusted partners for specific purposes, always ensuring data security and user privacy. We may link to third-party privacy policies when applicable.

How Long We Retain Your Data

The retention of personal data varies by data type. For example, contact form entries are kept for six months for customer service purposes, while analytics records may be retained for a year. Customer purchase records may be kept for ten years.

What Rights You Have Over Your Data

Users have rights over their data. You can request access, correction, or deletion of your data. You may also opt out of communications. To exercise your rights or inquire about data, please contact us.

Where Your Data Is Sent

We ensure data transfers outside the European Union meet European data protection standards. This includes data sent to web hosting, cloud storage, or other third-party services. We adhere to data protection laws and standards for safeguarding user data.

How We Protect Your Data

At Progriso, we take your data protection seriously. We have implemented technical measures like encryption, security measures including two-factor authentication, and continuous staff training in data protection best practices. We’ve conducted Privacy Impact Assessments to identify and mitigate potential risks to your data.

What Data Breach Procedures We Have in Place

Our data breach procedures are designed to swiftly and effectively respond to potential or actual data breaches. These procedures include internal reporting systems, contact mechanisms to notify affected parties, and a clear process for resolving any breach. We are committed to maintaining the security and integrity of your data.

What Third Parties We Receive Data From

We may receive data about users from third parties, such as advertisers. Any data received from third parties is treated with the same level of care and protection as the data we collect directly. We only use such data in compliance with this Privacy Policy.

What Automated Decision Making and/or Profiling We Do with User Data

Progriso may provide services that involve automated decision-making processes. For example, we may use aggregated data to create advertising profiles. Users have the right to know when automated decisions are made, how they are used, and what rights they have in regard to such decisions.

Industry Regulatory Disclosure Requirements

If we are subject to additional privacy regulations or are part of a regulated industry, we will meet any additional disclosure requirements necessary to comply with these regulations. Our commitment to data protection extends to all applicable laws and standards within our industry.

Contact Information

For privacy concerns or inquiries, please contact our Data Protection Officer at info@progriso.com. If you have questions about your data or this Privacy Policy, feel free to contact us.