Who We Are
Progriso is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect your data. If you have any questions or concerns about this policy or your personal information, please contact us through our Contact Page.
What Personal Data We Collect and Why We Collect It
At Progriso, we collect the following types of information to provide and improve our services:
Personal Information
This includes your name, email address, contact details, and preferences. We collect this information to communicate with you, provide personalized services, and respond to inquiries.
Transactional Data
We collect information related to purchases, payments, and service transactions to process orders and maintain accurate business records.
Technical Data
This includes IP addresses, browser type, device information, and cookies. This data helps us improve website performance, security, and user experience.
Sensitive Personal Data
Progriso does not intentionally collect sensitive personal data. If such information is voluntarily provided, it will be handled securely and used only for the intended purpose.
Legal Basis for Processing Data
We process personal data based on one or more of the following legal grounds: user consent, contractual necessity, legitimate business interests, and legal obligations, in accordance with applicable data protection laws.
Comments
When visitors leave comments on our website, WordPress collects data such as the commenter’s IP address and browser user agent string to help detect and prevent spam.
Media
If you upload images to the website, please avoid uploading images that include embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images if available.
Contact Forms
When you submit information through our contact forms, we collect your name, email address, and message content to respond to your inquiry or provide customer support. This information is not used for marketing purposes.
Cookies
We use cookies to enhance user experience, analyze website performance, and understand user preferences. Our website may also use cookies from plugins or third-party services. By using our website, you consent to the use of cookies unless you disable them through your browser settings.
Analytics
We may use anonymous analytics data to understand how users interact with our website and to improve our services. All analytics data is handled in compliance with applicable data protection regulations. If you wish to opt out of analytics tracking, you may contact us.
Who We Share Your Data With
Progriso does not sell, rent, or trade personal data. We only share information with trusted service providers when necessary to deliver our services, and only under strict data protection agreements. We may link to third-party privacy policies where applicable. Progriso is not responsible for the privacy practices of third-party websites.
How Long We Retain Your Data
We retain personal data only for as long as necessary:
Contact form data is retained for up to six months
Analytics data may be retained for up to one year
Transactional and billing records may be retained for up to ten years to meet legal requirements
What Rights You Have Over Your Data
You have the right to request access to your personal data, request corrections, request deletion, or withdraw consent for data processing. You may also opt out of communications at any time. To exercise these rights, please contact us.
Where Your Data Is Sent
Data may be processed outside the European Union through secure hosting, cloud storage, or third-party services. All transfers comply with European data protection standards and applicable laws.
How We Protect Your Data
We take data protection seriously and use appropriate technical and organizational measures, including encryption, access controls, two-factor authentication, and staff training. We regularly assess our systems to reduce potential risks.
Data Breach Procedures
In the event of a data breach, we have procedures in place to identify, report, and respond promptly. Affected users will be notified where required, and corrective actions will be taken immediately.
Data Received From Third Parties
We may receive limited data from third-party services such as advertisers or analytics providers. Any such data is handled with the same level of protection as information collected directly.
Automated Decision-Making and Profiling
Progriso may use aggregated or anonymized data for analysis or advertising purposes. Users have the right to request information about any automated decision-making processes involving their data.
Children’s Information
Progriso does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data on our website, please contact us and we will remove it promptly.
Industry Regulatory Disclosure Requirements
If Progriso becomes subject to additional regulatory requirements, we will comply fully and update this Privacy Policy as required.
Contact Information
For privacy concerns, data access requests, or deletion requests, please contact our Data Protection Officer at:
Email: info@progriso.com